Privacy Policy

We take your privacy seriously. This document sets out how Quietoceanlodge gathers, uses and protects personal data from guests and visitors to this website.

Last updated: 2026-07-13 · In effect from this date.

1. Who we are

Quietoceanlodge ("we", "us", "our") runs the website at https://quietoceanlodge.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. For privacy matters please write to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary and accessibility requirements.
• Communication data: messages sent via our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and improve our services, including:

• To handle reservations, payments and the services you book with us.
• To correspond about your stay, send confirmations and answer enquiries.
• To meet legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To enhance our website and services, measured through aggregated, privacy-conscious analytics.
• To send marketing messages where you have given clear consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal grounds under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure and well-run website.

5. Sharing of personal data

We do not sell personal data. We share it only with: trusted service providers acting on our behalf (payment processors, booking systems, IT hosting) under written agreements; public authorities where required by law; and successors in the event of a corporate reorganisation.

6. Cookies

This website uses strictly necessary cookies to function. Optional analytics and marketing cookies are only set after you have given consent through our cookie banner. You can withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

We retain reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is kept only while your consent remains valid. Server logs are deleted within 30 days.

8. Your rights

Subject to local law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights please contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data of children under 16. If you believe such data has been provided, please contact us so we can delete it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page shows the current version. Material changes will be announced through this website.